Warranty Policy

Fiwotttda's warranty covers manufacturing and material defects from the date of purchase, subject to the following conditions and limitations:

This unit must be installed and operated at all times following the instructions furnished with the product. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. This warranty is non-transferable and is made to the original owner, provided that the purchase was made through an authorized supplier of the manufacturer. This warranty is limited to the repair or replacement of part(s) found to be defective in material or artistry, provided that such amount (s) have been subjected to normal conditions of use and service and after said defect is confirmed by the manufacturer's inspection. The manufacturer may, at its discretion, fully discharge all obligations concerning this warranty by refunding the wholesale price of the defective part(s)

The warranty will be activated automatically from the date of original purchase of this product. We offer a 1-year warranty on any manufacturing issues/faults.

To obtain the benefit of this warranty, please leave your message here, or send an email to service@fiwotttda.com
Our customer service will address your issue in 24 hours.

1. Damage caused by the owner when attempting to fix or alter the product.
2. Damage caused by misuse, abuse, neglect, alterations, or unauthorized repair.
3. Connection to an incorrect voltage supply.
4. Purchases from unauthorized resellers.
5. Natural depreciation.
6. Any product which was given out for free.
If products and/or parts require service after the warranty period expires, you may choose to pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product. The limited warranty is restricted to the country of purchase and is not transferable outside of the land of purchase. Customers outside of the United States, United Kingdom and European countries will cover the shipping fee for replacement items, parts and accessories as needed.

All Fiwotttda warranties are valid only for the original purchaser. The “original purchaser,” is the first purchaser from fiwotttda.com. Please retain a copy of your receipt as proof of purchase. All Fiwotttda limited warranties are not transferable.

Within the warranty, Fiwotttda will offer replacements for the defective units or send spare parts if necessary at our cost. Kindly note that if customers seek a refund, please get in touch with the original purchasing channel. The official store will not offer any refund options in or outside the warranty.

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